xbox360 The news isn’t good for Xbox fans today. Micromart, a UK-based repairs specialist, has told GamesIndustry.biz that they will no longer be repairing Xbox 360s, due largely to being swamped by faulty consoles the inability to repair the console to a satisfactory level.

“We were seeing about 30 a week before we pulled the plug on the service. We saw it over a period of several months and it was just getting worse. It began towards the end of last year. Once the twelve month warranty finished then we started to see more and more machines being sent in to be looked at.”  Said Jeff Croft of Micromart.

So, just why are so many Xbox 360s being returned for repairs? Jeff has his theories;
“The work we had done to the console lead us to believe that basically it was a fault with the motherboard and not something that could be resolved easily. And it wasn’t going to go away.

“Rather than lead customers up the garden path we’d walk away from it and tell them to go directly to Microsoft because they have the facility to replace the motherboard. If Microsoft has updated the motherboard for the new consoles that it’s producing then presumably they’ve improved the existing model.”

Despite writing to Microsoft about the problems, Micromart received no reply and ultimately had to retract the 360 repair service. Some estimate that the failure rate on the Xbox 360 is as high as 30 percent.

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